All orders ship from our facility in Lake Forest, California. This allows for faster delivery and reliable customer support within the United States.
Yes, we offer international shipping on most products. International customers are responsible for any customs duties, taxes, or import fees required by their country.
Yes. Most stringing machines and ball machines include a manufacturer-backed warranty (typically 1–2 years, depending on the model).
Warranty coverage includes manufacturing defects and mechanical or electronic issues not caused by misuse.
Returns are accepted within 14 days of delivery, provided the item is:
Unused
In original packaging
In original condition
Due to the nature of professional equipment, used machines are generally not eligible for return.
