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STORE POLICY

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on our website.

Information We Collect

  • Name, email, phone number

  • Shipping/billing address

  • Payment information (processed securely through Wix Payments / PayPal — we do not store card data)

  • Cookies and browsing information

How We Use Your Information

  • To process and ship orders

  • To communicate with you

  • To provide customer support

  • To improve website performance

  • To send optional marketing emails (with your consent)

Sharing Your Information

We do not sell personal information.
We only share data with:

  • Payment processors

  • Shipping carriers

  • Service providers necessary for operations

Your Rights

Depending on your location, you may request:

  • Access to your data

  • Correction or deletion

  • Unsubscribe from emails

Contact us at [your email] to make a request.

Security

We use SSL encryption and industry-standard security practices to protect your information.

Terms & Conditions

Orders

We reserve the right to refuse or cancel any order due to stock availability, pricing errors, or suspected fraudulent activity.

Pricing

Prices are listed in USD and may change without notice.

Accuracy

We aim to keep product information accurate, but minor variations in color, design, or specifications may occur.

User Accounts

You are responsible for keeping your login credentials secure.

Limitation of Liability

We are not responsible for:

  • Improper installation

  • Misuse of products

  • Unauthorized modifications

  • Damages arising from use beyond intended purpose

Governing Law

These terms are governed by the laws of the State of California.

Warranty Policy

Most SIBOASI machines come with a 1–2 year manufacturer warranty (varies by model).

What the Warranty Covers

  • Manufacturing defects

  • Mechanical issues not caused by misuse

  • Electronic malfunctions

What the Warranty Does NOT Cover

  • Damage from improper use or maintenance

  • Water damage

  • Accidents or drops

  • Unauthorized repairs or modifications

  • Normal wear and tear

How to Make a Warranty Claim

Email [your email] with:

  • Order number

  • Description of the issue

  • Photos or video of the problem

We will coordinate repair or replacement based on the manufacturer’s warranty terms.

Payment Policy

Payment Methods

Accepted Payment Methods

  • Credit/debit cards

  • PayPal

  • Wix Payments

  • Apple Pay

  • Google Pay

Payment Timing

All payments are charged at the time of purchase.

Currency

All prices are listed in USD.

Sales Tax

Sales tax is calculated at checkout when applicable.

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